Shipping Policy

Effective Date: July 30, 2026

Thank you for shopping at Brikkery.

Please read this Shipping Policy carefully before placing an order on https://brikkery.com. By placing an order through our website, you agree to the terms outlined below.


Shipping Destinations

Brikkery proudly ships to customers worldwide.

Shipping availability may vary depending on your country or region. Available shipping methods and costs will be displayed during checkout.


Shipping Options

Standard Shipping (Worldwide)

  • Cost: Free

  • Estimated Transit Time: 8–15 Business Days

Express Shipping (Worldwide)

  • Cost: €19.95

  • Estimated Transit Time: 2–8 Business Days

Please Note: Transit time refers only to the time your order is in transit after it has been shipped. It does not include order processing time.


Order Processing

Orders are processed Monday through Friday (excluding weekends and public holidays).

  • Order Cut-Off Time: 5:00 PM (Eastern European Time - EET/EEST)

  • Processing Time: 2–4 Business Days

During processing we:

  • Verify your order

  • Prepare your products

  • Perform quality checks

  • Carefully package your order

  • Hand your shipment over to the carrier

Orders placed after the daily cut-off time will begin processing on the next business day.


Estimated Delivery Time

Estimated delivery time consists of:

Processing Time (2–4 Business Days) + Shipping Transit Time

Estimated delivery times:

Shipping Method Estimated Delivery
Standard Shipping 10–19 Business Days
Express Shipping 4–12 Business Days

Delivery estimates are provided for reference only and are not guaranteed.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available).

Please allow up to 24–48 hours for tracking information to become active.


International Shipping

Brikkery ships internationally to many countries around the world.

Shipping availability depends on local carrier services and destination restrictions.


Customs, Duties & Taxes

International orders may be subject to:

  • Import duties

  • Customs fees

  • VAT or local taxes

  • Other government charges

These fees are determined by your country's customs authorities and are the responsibility of the customer unless otherwise stated.

Brikkery is not responsible for customs delays or additional import charges.


Shipping Delays

While we work hard to deliver your order on time, delays may occur due to circumstances beyond our control, including:

  • Customs inspections

  • Weather conditions

  • High shipping volumes

  • Carrier delays

  • Public holidays

  • Natural disasters or other unforeseen events

If your shipment experiences a significant delay, we will make every reasonable effort to keep you informed.


Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your order.

If you notice an error, contact us immediately at support@brikkery.com.

We can only update shipping information before your order has been dispatched.

Brikkery is not responsible for delays or lost packages resulting from incorrect addresses provided by the customer.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

Email: support@brikkery.com

Please include:

  • Your order number

  • A description of the issue

  • Photos of any damaged items or packaging (if applicable)

Our team will work with the shipping carrier to resolve the issue as quickly as possible.


Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Business Name: Brikkery

Website: https://brikkery.com

Business Address:

Iasonos 11
Larissa 412 23
Greece

Email: support@brikkery.com

Phone: +30 694 541 1740